Terms & Conditions
Welcome to our website. By using our services, you agree to the following terms:
- Order Processing & Delivery
Orders are processed within 1–2 working days.
We will contact you via WhatsApp to confirm your order before shipping.
Delivery time may vary based on your location.
- Customer Information
Please ensure your name, address, and contact details are accurate.
We are not responsible for delays caused by incorrect information.
- Pricing & Payment
Prices include VAT unless stated otherwise.
Payment methods: available options on the site or cash on delivery (if available).
Prices may change without prior notice.
- Order Cancellation
We may cancel any order with valid reasons, such as:
• Product out of stock
• Incomplete or incorrect info
• Failure to confirm via WhatsApp
• Technical issues
Customers will be informed of any cancellation.
- Returns & Exchanges
• Requests must be made within 14 days of purchase.
• Items must be unopened, unused, and in original condition.
• No returns or exchanges on items that:
• Touch the body (e.g., personal care, undergarments)
• Are opened, damaged, or changed
• Include offers or promotions
• Are refrigerated, baby formula, or cosmetics (for health reasons) - Liability
We are not responsible for misuse of products or delays caused by external factors.
- Contact Us
For support or inquiries, contact us via the website or WhatsApp.